All Systems Operational

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This status page shows the current status of all Dock's APIs in production environment.

Uptime over the past 90 days. View historical uptime.
Accounts Operational
90 days ago
99.9 % uptime
Today
Alias Bank Account Operational
90 days ago
99.99 % uptime
Today
Auzituck Operational
90 days ago
100.0 % uptime
Today
Bank Transfers IN (Alias Bank Only) Operational
90 days ago
99.99 % uptime
Today
Bank Transfers OUT Operational
90 days ago
99.95 % uptime
Today
Billet Operational
90 days ago
99.88 % uptime
Today
Broker (External Authorization) Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
99.96 % uptime
Today
Companies Operational
90 days ago
99.98 % uptime
Today
Data API Operational
90 days ago
100.0 % uptime
Today
Individuals Operational
90 days ago
99.96 % uptime
Today
Omnichannel Operational
90 days ago
99.99 % uptime
Today
One Click Enrollment Operational
90 days ago
100.0 % uptime
Today
P2P transfer Operational
90 days ago
99.97 % uptime
Today
Payment Slip Operational
90 days ago
99.88 % uptime
Today
Payments Operational
90 days ago
99.5 % uptime
Today
PIX - Dict - BaaS Operational
90 days ago
99.95 % uptime
Today
PIX - QRCODE - BaaS Operational
90 days ago
99.91 % uptime
Today
PIX - Transfers - BaaS Operational
90 days ago
99.96 % uptime
Today
PIX - Transfers - FaaS Operational
90 days ago
99.98 % uptime
Today
Recharges Operational
90 days ago
99.99 % uptime
Today
Tariff Operational
90 days ago
99.94 % uptime
Today
Tolls Operational
90 days ago
99.9 % uptime
Today
Transport Cards Operational
90 days ago
99.27 % uptime
Today
Voucher Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 22, 2021

No incidents reported today.

Apr 21, 2021
Billet API - Unavailability
Resolved - We have an internal outage that impacted a VPN used in anti-fraud validations. From 12:06 and 12:48PM (GMT-3), Billet API has denied (response code 409) all the requests. Service was already restored.
Apr 21, 00:00 GMT-03:00
Apr 20, 2021
Transactional Services - Improvement
Completed - The scheduled maintenance has been completed.
Apr 20, 01:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 00:00 GMT-03:00
Update - We have postponed this change in 3 hours. It will start at 12am.
Apr 16, 18:13 GMT-03:00
Scheduled - There will be a maintenance that may impact some transactional services. This maintenance aims to improve some resilience process in our platform. Some downtime may be experienced.
Apr 14, 16:18 GMT-03:00
Apr 19, 2021
Payments Validate / Payment Slip
Resolved - This incident has been resolved.
Apr 19, 18:56 GMT-03:00
Update - We are continuing to work on a fix for this issue.
Apr 19, 18:56 GMT-03:00
Identified - The issue has been identified and a fix is being implemented.
Apr 19, 17:23 GMT-03:00
Update - We are continuing to investigate this issue.
Apr 19, 17:05 GMT-03:00
Update - We are continuing to investigate this issue.
Apr 19, 16:27 GMT-03:00
Investigating - We have identified some timeouts (http response code 5XX) in Payments API. Team is investigating.
Apr 19, 16:22 GMT-03:00
Payments Validate / Paymentslip
Resolved - This incident has been resolved.
Apr 19, 15:54 GMT-03:00
Update - We are continuing to investigate this issue.
Apr 19, 15:54 GMT-03:00
Update - We are continuing to investigate this issue.
Apr 19, 15:52 GMT-03:00
Update - We are continuing to investigate this issue.
Apr 19, 15:33 GMT-03:00
Investigating - We have identified some timeouts (http response code 5XX) in Payments API. Team is investigating.
Apr 19, 15:31 GMT-03:00
Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021
Degraded performance for PIX BaaS Transfers
Resolved - This incident has been resolved.
Apr 13, 18:35 GMT-03:00
Investigating - We are investigating a degraded performance for PIX BaaS Transfers.
Apr 13, 18:11 GMT-03:00
P2P Transfers API
Resolved - This incident has been resolved.
Apr 13, 11:02 GMT-03:00
Investigating - We are investigating a anomaly in the quantity of 5XX errors on P2P Transfers API for some issuers.
Apr 13, 10:42 GMT-03:00
Apr 12, 2021
Payments / PaymentSlip / Alias Services - Maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 03:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 02:00 GMT-03:00
Scheduled - We were informed that one of our bank providers will be under maintenance and some services may be impacted, causing some instabilities during the period informed.
Apr 8, 18:44 GMT-03:00
Apr 11, 2021
Payments / PaymentSlip / Alias Services - Maintenance
Completed - The scheduled maintenance has been completed.
Apr 11, 03:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 02:00 GMT-03:00
Update - We were informed that one of our bank providers will be under maintenance and some services may be impacted, causing some instabilities during the period informed.
Apr 8, 18:28 GMT-03:00
Scheduled - We were informed that one of our bank providers will be under maintenance and some services may be impacted, causing some instabilities during the period informed.
Apr 7, 09:28 GMT-03:00
Apr 10, 2021
Payments - Validate
Resolved - This incident has been resolved.
Apr 10, 13:44 GMT-03:00
Monitoring - Service has been restored since 1:32PM (GMT-03). We are monitoring.
Apr 10, 13:39 GMT-03:00
Identified - We have identified a high latency when using external services that validate paymentslip barcodes. It is causing some timeouts (response code 504) in /payments/validate/{barcode} API.
Apr 10, 13:25 GMT-03:00
Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

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